Disc Repair Service
£3.00 per disc.
Repair Service FAQs
Formats Does Our Machine Repair?
Quite simply, all
machines basically polish a piece of plastic to a smooth finish, this can be
applied to any disc, regardless of its format or what data is stored on it.
Can You Cure
'Laser Burn' On The Xbox?
Post this question
online and there are all kinds of weird and wonderful suggestions on how to
repair discs that have laser burn damage.
But by far the
simplest and safest way is to take a laser burnt disc into us!
What is laser
'Laser Burn' is not what it sounds like, it is not a burn at all. If the Xbox
unit is moved whilst a disc is spinning in the drive, the disc gets scored by
the laser's lens which means that your disc wonít play properly. Disc repair
will remove these scratches to make your disc play like new again.
Can You Repair
Clearly, as with
other formats, there are limitations Ė if the disc is warped or cracked itís
not possible but then we donít purport to sell miracle makers. So, here are
some of the common questions answered:
discs different to other formats?
1. Whilst they
have the same dimensions as a standard DVD or CD and look the same, Blu-ray
discs use a different frequency of light to read discs.
polycarbonate layer on the bottom of the Blu-ray disc is much thinner than on a
polycarbonate has a hard coated lacquer on top of it designed to reduce the
chance of Blu-ray discs being scratched in the first place.
What does this
all mean for repairing Blu-ray discs?
discs do get scratched and they can be repaired. Itís just that they have a
much lower protection layer before you reach the data layer (the important
bit!). Therefore, Blu-ray discs can be repaired much fewer times than other
Why won't my
disc play any more?
Put simply, the
reason most discs won't play is because the bottom (non-label) surface is
scratched. This bounces around the light from the laser that reads the data in
the disc. This makes it hard for the player to know where to go next, which is
why it either jumps around or gets stuck playing the same section.
scratched CD/DVD or GAME be repaired?
There is good news
and bad news here. The bad news is that if a scratched CD has damage to the data
layer itself there is nothing that can be done to retrieve this data. The data
layer is very close to the label side of the disc and so is vulnerable to
scratches from the top. To see if the data layer is damaged, hold the disc label
side toward you about 20cm from a light bulb. Any pin-pricks of light that show
through indicate damage to the data layer. The good news is that discs with
minor damage to the data layer often play perfectly after restoration.
Naturally, the worse the damage, the less likely it is that the disc can be
How do you fix
Using tried and
tested, patented technology we gently polish away a very small layer from the
bottom surface, just sufficient to remove any scratches. We then restore it to a
mirror finish. This allows the light from the laser to pass cleanly through the
disc to the data layer and back to the laser again.
How many times can a disc be repaired?
depends how deeply scratched the CD is each time, but we conservatively estimate
a maximum of ten times, far in excess of what most discs will experience during
What kind of
damage cannot be repaired?
Warped or broken
discs cannot be repaired. Data that is lost due to damage to the foil data layer
cannot be replaced although minor damage often does not prevent a scratched
audio CD playing back perfectly after repair.
Is it safe?
the machines and processes we use are tried, tested and patented.